Your Wi-Fi is the problem, not your broadband
Paying for 500Mbps and getting 40 in the back bedroom? Upgrading your package will change nothing. How to find the real bottleneck in ten minutes.
Broadband for working from home: the three numbers that actually matter
Download speed is rarely why your video calls fail. Upload, latency and consistency are — and one of them is missing from almost every broadband advert.
Router security: the five-minute checklist
Your router is the only device on your network exposed to the internet 24 hours a day, and most people have never opened its settings. Five things worth doing once.
Fixed wireless broadband: the 58 providers most comparison sites ignore
If fibre has not reached your village, a wireless operator may already serve it. How fixed wireless differs from 4G home broadband and from satellite, and what to ask before signing.
Getting broadband in a new build
New homes should come fibre-ready, and most now do. What to check before completion, what to do when the developer’s arrangement is the only option, and how to survive the gap.
How villages get themselves connected when nobody will build
Some of the fastest broadband in Britain is in villages that dug it themselves. How community fibre schemes work, what they cost, and the first three steps.
Sorting out broadband for an older relative
Loyalty is expensive: the longest-standing customers usually pay the most. What to check, what to change, and the two things that genuinely matter more than price.
Why your streaming buffers, and what actually fixes it
Netflix in 4K needs about 25Mbps. If you pay for 500 and it still buffers at 9pm, the problem is somewhere else — and there are only five places it can be.
Broadband jargon, decoded
FTTP, FTTC, ONT, CGNAT, PPPoE, contention, wayleave. Every term you will meet buying or fixing broadband, in plain English, with what it means for you.
What ‘average speed’ on a broadband advert actually means
The headline speed is an average achieved by at least half of customers at peak time. The number that actually protects you is a different one, and it is not in the advert.