The cheapest headline price is usually not the cheapest deal
£19/month can cost more than £25/month. How setup fees, intro offers and contract length change which broadband deal is actually cheapest — and the one number that makes them comparable.
Mid-contract price rises: what changed, and what your provider must now tell you
Inflation-linked broadband price rises are no longer allowed on new contracts. What providers must tell you upfront, what it means for existing deals, and when you can leave penalty-free.
Setup fees, router charges and the costs that are not in the monthly price
Activation charges, router deposits, engineer visits, delivery, exit fees and reconnection costs. Which are normal, which are avoidable, and which should make you walk away.
Broadband bundles: when combining actually saves money
Bundling broadband with TV or mobile can genuinely save money, or can quietly lock you into paying for things you stopped using. How to tell which.
Sorting out broadband for an older relative
Loyalty is expensive: the longest-standing customers usually pay the most. What to check, what to change, and the two things that genuinely matter more than price.
Out of contract broadband: why your bill quietly went up, and what it costs you to do nothing
Ofcom says 28% of UK broadband customers are out of contract, paying £7-£9 a month more. Here is what that costs you, and how to fix it in a single afternoon.
Broadband social tariffs: £800m a year goes unclaimed. Here is who qualifies.
Only 8.6% of eligible UK households claim a broadband social tariff. Who qualifies, what each provider charges, and how to move onto one without an exit fee.