How switching broadband actually works now, step by step
One Touch Switch means you contact only your new provider. What happens on the day, how long you are offline, and the four things that still go wrong.
Out of contract broadband: why your bill quietly went up, and what it costs you to do nothing
Ofcom says 28% of UK broadband customers are out of contract, paying £7-£9 a month more. Here is what that costs you, and how to fix it in a single afternoon.