The broadband scams that work, and why they work
“We’re calling about a problem with your internet” is the most successful cold-call script in the UK. What the scams actually look like and the one rule that defeats all of them.
Sorting out broadband for an older relative
Loyalty is expensive: the longest-standing customers usually pay the most. What to check, what to change, and the two things that genuinely matter more than price.