Sorting out broadband for an older relative
Loyalty is expensive: the longest-standing customers usually pay the most. What to check, what to change, and the two things that genuinely matter more than price.
Broadband social tariffs: £800m a year goes unclaimed. Here is who qualifies.
Only 8.6% of eligible UK households claim a broadband social tariff. Who qualifies, what each provider charges, and how to move onto one without an exit fee.