How switching broadband actually works now, step by step
One Touch Switch means you contact only your new provider. What happens on the day, how long you are offline, and the four things that still go wrong.
Your broadband provider just went bust. What happens to your connection?
Nine UK broadband brands disappeared in a single stretch of 2024-2026 — closed, merged or absorbed. What actually happens to your line, your contract and your money.
Moving house with your broadband: the timeline nobody gives you
Take it with you, or start fresh? Exit fees, transfer rules, and why the single most important date is four weeks before you move — not moving day.
Broadband bundles: when combining actually saves money
Bundling broadband with TV or mobile can genuinely save money, or can quietly lock you into paying for things you stopped using. How to tell which.
The altnets: the full-fibre providers you have never heard of, and why they are often cheaper
Altnets build their own fibre instead of renting Openreach lines. Why that makes them cheaper and faster, where they reach, and the real risks. Aug 2026.
Out of contract broadband: why your bill quietly went up, and what it costs you to do nothing
Ofcom says 28% of UK broadband customers are out of contract, paying £7-£9 a month more. Here is what that costs you, and how to fix it in a single afternoon.
Broadband social tariffs: £800m a year goes unclaimed. Here is who qualifies.
Only 8.6% of eligible UK households claim a broadband social tariff. Who qualifies, what each provider charges, and how to move onto one without an exit fee.